Reviews of CHICKEN LICKEN HEAD OFFICE, Contact Details - Johannesburg

Hi I went to your branch in vosloorus gold sport I bought a lunch mael with soulslaw but they give me achear I waited for 45 minutes for my food, my order number was 2051 helped by lina Maluleke. I was not happy at all and I saw that on my way to work, date 29/11/2016

i sent my driver to buy me 3 piece with chipps at the Wynberg branck order number ********. i said he must bring 3 pieces with chips which is R36 and i gave him the full amount. he was asked what he wanted and he said 3 pieces with chips. to his suprise he was told the money is short and he had to pay more which he did assuming it just went up. he never opened the meal and as soon as he got to the office they were no chips. i phone your head office spoke to Andrea which refered me to Jacky who just told me straight that i got what i paid for. Very Rude i must say. she didnt even bother to say i will investigate or something. instead whilst i was telling her that she is as incompetent as her staff she put the phone down on my ear. if head office fails to deal with complaints then where should we complaint. Jacky is rude i repeat as incompetent as her staff and i will never ever use chicken licken or your any other branch for that matter.

We we're at the Chicken Licken at the Franchise in East Rand Mall, at 18:06:45 on 22 November 2016.
Complaint: we ordered the new edition on the menu, 2 x the Top Deluxe (chicken boerie) for take away.
When we got home and wanted to enjoy our meal, it was unappealing, looked old. It was super dry, with almost no garnish. The little garnish that as on there, was three slices of pickled gherkins, there was a tad mustard. The buns were old. The chicken boerie patties was burnt and dry. the burger was dry.
To top it off, the Lettuce garnish, was wilted and almost half of it had a brown colour. It was OLD lettuce. We were expecting fresh made burgers. Not left over wilted, old bun burgers. It was inedible. I threw it away, I wasn't even going to give it to my dustbin executive. No one deserves to pay for their meal and eat that horrible meal. Money wasted!
The service was great, friendly and helpful. But the food was terrible. I expected much better, we are used to better food, especially if you are paying for it.
You can take our order number which was ******** for the day of 22/11/16.

I was so embarrassed at Chicken Licken in Germiston next to Spar. Myself and my Team of 6 Management had a lunch sitting on the Couches. After we finished our Meal, we stood up and we were leaving, a Staff Member shouted from behind the counter and said; "Hey Please, clean your table before you Leave". Was so embarrassed this has never happened to my life, and to make things worse i am in the same industry of Hospitality running my own business. Training is needed for the staff.

Ordered chicken licken today at rosebank the staff has always had attitude and the service has always been ridiculously slow but today I ordered sliders and they decided to give me a half eaten bun. It is not like that is something you can miss when actually putting the whole thing together. You really need to send the Rosebank staff for retraining or otherwise shut the whole thing down.

I am a regular weekly traveller on weekends between Kuruman (Northern Cape) and Johannesburg. in both cases, frequently, your bread has been off and i enquired and was told that that is how it is delivered. this has happened to me numerous times both in your William Nicol franchise and Vryburg. how do i take my complaint forward? in Vryburg, your meat is too oily and had to throw it away a few times already.

Hi, disappointed to find raw meat from one of your stores at BP Glen wood

Regards
Seth

I'm very disappointed at de service I got at Alex chicken licken I bought 4 straight rock my soul dey we dry over cooked it looks like it was from yesterday's

i am a frequent customer of chicken licken in pretoria, pretorius street, today whilst awaiting for my meal, i witnessed the cook using his hands without any gloves drop the crumbed chicken from the bucket into the fryer, it was disgusting, shortly after that he used the same flour hands to clean the table with a filthy cloth. it was jus too disgusting.

Good day

diasppointed and upset with the quality of chicken that was sold to me yesterday at Fordsburg Plaza. The chicken was dried out no flavour, if i wanted Saturday food i wouldnt have bought the chicken.

my hard earn money is important to me R168.00 in total spent, was a disgrace with the quality received,

kind regards
Shanilla