Review DEFECTIVE NIKE PRODUCT

Purchased a Nike Huarache, the product is just over 4 months old and the takie broke. Now i am trying to contact Nike head office in Midrand a number i received from Nike.com after emailing them, but to no avail. No answer on the other end. For a company that suppliers such an expensive product, you would think there service to their clients would be excellent. But that is defiantly note the case with Nike. Can some one from your head office contact me as a matter of urgency, in the mean time I will also contact the Consumer Counsel...