Review Worst Moving Company By Far

Everything was on track for a great move. I had completed all the packing of boxes and even went to the expense of getting wooden crating make up for our TV's, paintings and glass table tops.
At 14:51 when the Mountain Movers truck arrived, I raised concern that the truck would not be big enough for our household inventory as submitted. The agreed number of labor stipulated on the quote was 7 but only 2 guys arrived.
At 15:35 I once again raised concern that the truck would not be big enough, Gareth however assured me that as per my inventory list and his calculations the truck would fit all the household goods
At 17:42 I spoke to Gareth for the last time on my phone with regard to the size of truck and the fact that not everything would fit
At 18:56 the driver contacted Gareth to inform him that the consignment would not all fit into the truck and he needed to make a call on how to proceed. We then spoke and Gareth informed me that he would need to make a few calls to see what arrangements he would be able to make
At 19:30 we discussed that Gareth would try his best to get a truck to collect the remaining items on Monday but he was doubtful about it and would only be able to collect the consignment on Tuesday as he would need to make arrangements with his other client. He would contact me on Monday before 10 am to let me know if Monday would be possible or whether the consignment would be collected on Tuesday. I informed him that my tenants would be moving into the property on Tuesday and they required the space in the garage for their vehicles.

Our discussions proceeded on Monday 26 February:
At 08:45 we spoke and Gareth informed me that they would not be able to collect the consignment on Tuesday but would be able to guarantee a collection on Wednesday.

I have the following comments with regards to the service experience thus far:

The 2 laborers were not professional and I had to remind them on numerous occasions that the boxes labeled with the orange fragile stickers cannot be loaded at the bottom of the stacked boxes.
Although blankets were used, no furniture covers or bed covers were supplied and they only used the bubble wrap on my insistence and I had to supply them with buff tape as none was supplied to them. I have the scratches on the side by side fridge freezer, dinning room table frame and mahogany sleigh bed frame as well as other the single bed frames.

They requested that final payment was received prior to off loading which I provided and proof of payment was submitted.
Their quote provided for 7 staff and a supervisor which was not supplied.
Their quote supplied for blankets and bubble wrap which were supplied, no furniture covers or bed covers were supplied
Their agreed upon dates were collection on 24/02/2018 and delivery on 25/02/2018 which was not met

My wife had to travelled back to Secunda from Winston Park at our own cost to be present for the truck to be loaded. Keys were meant to be handed over to our tenants on Sunday which we moved to Monday and then had to move to Wednesday.

This is by far the worst Moving Company I have ever had the displeasure of dealing with. I would never recommend them for any move, not even scrap.