Review Planet Fitness are a bunch of con artists

I've been a member of PLANET FITNESS SIGNATURE gym in Capetown for 2 years now,1 year on a shared membership then 1 year on my own.the staff and facilities at my current club are OK not fantastic considering I pay R550 a month but that's not my issue.my problem is I'm relocating to KZN and the closest Planet Fitness will be more then 30km away.i spoke to customer care consultant and was told I had to pay R2141 to cancel my contract which I thought was abit unreasonable considering it would only 11 months left on it so I paid and not only did the cancel it a 2 months earlier that I asked but they ended my contract 13 days into the month that I had already paid for.how can that be legal?when I spoke to a sales consultant again she refused give me her name after she realized I was unhappy and the 2nd one I spoke to told me her manager was too busy to talk to me and wouldn't be able to return my phone call for the next 2 day.she also refused to give me a copy of the phone recording they have for "quality purposes" that would prove they are in the wrong.it goes without saying that they've lost a customer for life,I'll be rejoining VIRGIN ACTIVE again,I never had a bad experience with them in the past and I hope that the people reading this do the same.