Review HORRIBLE SERVICE AT CTM SECUNDA

I went to CTM Secunda on Monday, 11 December 2017 to look for a specific type of mosaic tile. I had a look at the tiles on display, but could not find what i was looking for. I stood around for about 15 minutes, before I had to ask if there was someone that could assist me, and even then I got a "just wait" answer by the STORE MANAGER, CALVIN MADANIRE. He was "too busy" to assist or even tell me in a friendly manner that he or someone will attend to me. There was no other sales person that could assist me on the floor. This is terrible service!!! I tried to go to the office to speak to the Franchise owner, or someone higher than the store manager, just to be informed that there is no one there. At long last, after another 20 minutes, Zizipho, eventually helped me. This is the WORST service i ever received from Secunda CTM. I actually don't even want to go back there for business, if this is the way that clients get treated...(or must I be satisfied by horrible service just because i'm a lady and ??)