TRANSLUX : The service is very poor. We had to climb the bus at 08:00 on Saturday. We drove from home at 07:10 because you have to be there at 07:30. We stopped at the bus stop at 07:20. We wait and wait! All that comes out is the bus. At 11:00 we decide to call them. No one answers any phones.
We tried at 12:00 again. Finally, someone pick up the phone and notify us that the bus will be late and only there will be 12:20. We were already tired because it’s we have been waiting for 5 hours now. It’s already 12:30, 12:40, 12:50. Finally at 13:00 stop the bus. They do not a
apologize at all when everyone had to wait 6 hours for them. They give no explanation. Just NOTHING !! They give pathetic service and very poor management. And then I do not even talk about how dirty the bus is. Full of
cockroaches !! They just run 4 so on your body. and the toilet on the bus. Can never use because it’s so dirty. Looks like never being cleaned.Very disappointed in them. Will not use them again.
Review VERY POOR
1.0
Translux Head Office, Customer Care, Translux Bus Contact Details546 Paul Kruger Street +27 11 774 3333https://www.yellosa.co.za/img/za/r/_1516229872-34-translux-head-office.png
1
VERY POOR