Review THEFT OF MY MONEY
1.0
Translux Head Office, Customer Care, Translux Bus Contact Details546 Paul Kruger Street +27 11 774 3333https://www.yellosa.co.za/img/za/r/_1516229872-34-translux-head-office.png
1
THEFT OF MY MONEY
I had booked a Translux Bus from King William s Town for 03/12/2017 paid R460 and Reference was ********. The Bus was scheduled to leave KWT to Durban at 21:00. I arrived at the KWT station at 20:30 and waited till 01:30 in the morning the Bus never came. Not even the "Ccter Bus city to city". Instead there were 2 dead buses on the station which were not operational. I called Translux s both numbers 011 774 and the 0861 number but to no avail. I am still calling them for refund but they are not responding. This Company AUTOPAX is crooks trying to rob innocent people of their money!!!
PUBLIC USER
Hi also had a similar experience on 7/1/2018. Paid R390 for a bus ticket from Cape Town to George. It showed on line, the tickets are R270 but when I bought the ticket told me it's R390. Waited for the bus in Bellville. There was a Translux driver also waiting for the bus and told us they had technical problems but are sending us a City to City bus. It came, was filthy inside. I paid for a bus that has a toilet on board,TV, etc. I logged a complaint with the head office on Monday requesting a refund for the difference between a Translux and City to City bus, or a free ticket back to Cape Town on Friday. Have not heard a word from them as yet.
The public needs to be made aware of the disgusting service Translux offers its clients.
The public needs to be made aware of the disgusting service Translux offers its clients.