Review of Intertel Investigations

Hands down the most surprising experience i've had in a very long time. I've been looking for someone that owes me a lot of money for over 2 years, and i've been through more attorneys, debt collectors and private investigators than I care to remember. They weren't all bad, but none of them succeeded in finding this chap. All I got was more bills for tracing fees and database searches. I wasn't expecting much when I contacted Intertel. I found that having a low expectation of businesses in this industry is a safe bet. What a pleasant surprise. Mike from Intertel asked me to send him all the info I had, including all the previous reports so that they would not end up duplicating work. A few hours later he called to say that they'd run a few searches on this chap's wife and had found where she currently works and had narrowed down his residence to Springbok. Mike advised that they could send someone to Springbok to follow the wife home and to do some surveillance on the house to possibly determine where this guy is working (if he is). Their guy got there yesterday afternoon but wasn't able to observe the wife leaving work. He apparently called the company with some story and they eventually have him her home number, which he traced to their address. Yes, I'm elated that they've found this so-and-so, and it was great work i'm sure, but what really impressed me is that when Intertel's guy missed the opportunity to follow the wife home, Mike got hold of me and let me know exactly what was happening, no excuses or stories, straight forward facts. He then said that they had contingency plans (e.g. they knew which school the kids went to) and he reassured me that if they didn't come right then Intertel would cover the cost of the trip to Springbok. Now that was what was so surprising to me. I paid the fee, happily, and probably would have paid it even if they weren't successful because they really did try like it was their own money they were trying to get back. Thank you Mike and thank you Bruce for the excellent service. I've given your details to my attorney. I'm sure they'll make use of your services.