Review Bad service

Good day
I am very disappointed in Kia Edenvale. I bought a Kia picanto from Edmund in the beginning of June. It was a cash deal.
It is now almost 2 months since I have the car I phoned Edmund a few times o find out why I have not recieved the licence and the registration papers. He said it will be courierd but still not recieved it. I visited the branch on Saturday 26 July and he was not available. His colleague said he will have him or the manager to call me on Monday. It is Wednesday already and no one called. I also asked him to send me a copy of the ********km service witch they said was done but it is not written and stamped in the service book. I took the car on ********km on the clock.
I want this to be looked at and also to make sure that the service were booked on the computer as well to make sure the service record is up to date
I want a printed copy of he service record. The licence disc on the car expires on the 31st of July.
Regards
Mrs J J Strydom