Review No service to customers In the time of the Pandemic

I have had so many issues with planet fitness from sales representative & gym manager lying to get me to join the gym and getting no help with the issues thereafter, all I get told is the representative & manager have left so can’t help you.

Now due to Covid-19 I cannot go to gym as a precaution and to prevent spreading of this pandemic. Everywhere everyone is saying stay at home, all planet fitness has to say is we have already submitted your debit order so you have to pay full amount even in the time of this pandemic.

Pathetic service all they are interested in is taking our money. Cannot even cancel my membership as they say I have to pay the rest of the fees upfront and then cancel.