Review Bad communication and Service

The company of empty promises, lies and staff that don't give a damn. I purchased a computer on 30/01/2020 on line. I received confirmation of my purchase on 30/01/2020 where it clearly states free delivery within 2 to 5 working days. On 5/02/2020 I phoned Incredible Connection to follow up on my delivery only to be informed it has not been dispatched or even marked on their system for dispatched. I then called again and spoke to the following people Sumaya, Nadin, Gontso and finally spoke to Shoba who claimed that she was a manager. Shoba promised to give me feedback needless to say on 6/02/2020 still no feedback. I even sent emails requesting feedback and still nothing. In the interim, I also placed orders with Loots and Takelot both orders have been received. This service is unacceptable no wonder so many companies are closing down and retrenching people. Incredible Connection has demonstrated a total lack of care when it comes to customers. I will definitely not be buying from them again. Unprofessional liers employed at Incredible Connections