We booked tickets from George to Grahamstown 6 weeks ago because we are aware of the fact that December is a busy time. When the bus arrived in the early hours of the morning (late) we were told that despite having a ticket the bus was full! The conductor was exceptionally rude, gave no explanation and I was left standing with a 3 year old and an 11 year old in the early hours of the morning.
I have since tried phoning the contact centre to no avail. This amounts to theft of my money and is UNACCEPTABLE! Having read a few of the reviews I believe this company should be reported to an ombudsman of sort.
Review UNACCEPTABLE!!
1.0
Translux Head Office, Customer Care, Translux Bus Contact Details546 Paul Kruger Street +27 11 774 3333https://www.yellosa.co.za/img/za/r/_1516229872-34-translux-head-office.png
1
UNACCEPTABLE!!