Review Thieves

We bought a TV online 3 weeks ago. Your website says delivery within 2 to 5 working days. It's now 10 days later and no delivery. Your customer care Centre is useless as nobody answers the phone. I tried the online chat and spoke to somebody named Brandon. He proved as useless as your customer care Centre by lodging a complaint and promising a "favorable response within 24 hours" which, as expected, didn't happen. HOW DO YOU ALL MANAGE TO BE SO INCREDIBLY USELESS????? I WANT MY TV!!!!! I doubt I'll receive any response to this complaint, further proving my point that you are all useless! However, if somebody over there happens to be less useless than the rest of you, I would like a manager to contact me!