Review Bad srvice

I would like to complain about the bad service I got in Mitchells Plain Branch yesterday from the sales guy and manager. I bought a fridge and bed last week Thursday paid cash, I arranged that will fetch my staff with my own transport Monday that was yesterday. Got a call saturday around 1pm reminding about my staff, I told that guy that phoned I will only be able to pick up my staff Monday as I am at work. Monday went to the store with a driver that I paid R400 to pick my stuff up, I was told that they dont hve any stock at the store and they cant do otherwise and they wont give me the demo's as it belongs to another customer, my question was what am I, we got to an argument with the lady manager and she told me that its she is not responsible for an error made by the salesman. So I told the salesman I am not living the shop until I got my staff goes in my understanding when you buy something and u will come pick up later, your name is supporse to be on it he raised his voice and I also started to shout at him at one moment he wanted to raise his hand at me. I phone my sister to tell her the situation cuz I was moving to a new place yesterday, we both I tries to contact heax office to no vail until today. I eventually got hold of the regional managers number and we phoned him he promised that I will get my staff yesterday, he phoned me back saying he only managed to get a fridge from Adderly street Cape Town, my question was to him the fridge in not a need what about the need which is a bed, he said these no stock in the whole of Western Cape he will talk to my sister and come back to me, till today I am waiting him to phone back I dont have a bed to sleep.