Review UNACCEPTABLE SERVICE AND UNETHICAL BEHAVIOR

I was in the cape Province on holiday when a fault occurred on the cable that runs from the municipality's distribution box to my property. i owns a guesthouse and i contacted William from Hawkeys Electrical to come and install a generator at my property as i was not sure how long it would take the municipality to fix the cable. He first tried to con me out of R******** by claiming that i have to rent the generator for a minimum of 4 days and quoted me R********.
When i told him that i cannot afford this, he agreed that i can rent the generator on a daily basis. For this he charged me R8500. This fee included a deposit fee of R3000, a connection fee of R4200 and a day's rental of R1300. He told me that the generator belonged to his brother. After demanding that i pay his before he can come and install the generator, i paid him R8500 on the Friday morning. He then send one of his employees, who turned up at my property at about 3pm Friday afternoon, claiming that the generator had to be collected in Umhlanga rocks.
The crux of the story is that the generator actually never worked, not even for 2 minutes as it kept on tripping, and luckily for me the Municipality in the meantime came to install a temporal cable, and the electricity was restored the same Friday.
I phoned William the same Friday afternoon, informing him that the generator never worked, that power was restored and that he had to come and collect the generator.
William just left the generator at my property for the whole weekend despite me calling him again on the Saturday morning to come and collect it.
When i returned home on the Monday afternoon the generator was still and my property, i called William again, and told him that i cannot be held responsible for the extra days, because i informed him on the Friday to come and remove it. Tueaday morning staff from Coastal Hire in Pinetown turned up at my property to collect their generator. It was only then that i learned that William from Hawkeys Electrical has been telling a lot of lies.
Coastal Hire informed me that the generator can be rented on a daily basis. William rented the generator from them. The daily rate is R575 per day including vat. This means that William more than double charged me on a days rental, besides the exuberant connection fee of R4200.
He made several promises to refund my my deposit and sand half of the cost of the daily rental, but up to date, and 3 months later, i have not received a single cent from him.