Review I Pay for certain channales, but do not get it.

End August 2019 I called Multi Choice to upgrade my package. The call centre could not and said someone from prise lock will phone me. Till date no one called me, although I called Multi Choice again. on 15 September the higher amount went of from my bank account, but I do not receive those channels. Thus I pay for a upgrade that no one phoned me for and I did not give consent to it. All your calls is recorded thus I please listen to it.

Please put my account on the one that it was. Pay my money back to me, I am no longer interested to upgrade my account with you because of the poor service. I also plan to cancel my account as soon as my contract ends.