Review JeepSA - No customer care at all!

On 5 October 2018 I bought a Jeep Cherokee 4X4 Limited from Penta Motors Menlyn at 18 000 km. There were outstanding items: Service Book, Spare key and Jeep mats. Xolani Mokwena the saleseman promised to courrier all items as soon as he receives it from head office (JeepSA). I have done everything in my power to remind Xolani from Penta Motors but it was all in vain. I contacted Jeep motors telephonically and via emails, nothing prevailed. I am now faced with an added and serious problem. The car started overheating and losing coolant from March 2019, the Jeep dealership in Pinetown and in Umhlanga Ridge could not find anything wrong. My car had to be towed from Pietermaritzburg to their dealership thrice. The last incident was when it was towed to Umhlanga Ridge on the 7th of August. They have never called me as a ncerning the status of my car, but I made it a point to call and even went to Umhlanga from Pietermaritzburg twice. They keep feeding me stories. I even called JeepSA and the first time(2 September) I spoke to Paladi who promised to help, but never got back to me. When my husband went to Umhlanga for the second time, Rivashin fed him a new story that they found the problem and the thermo needs to be changed, and it will take two weeks. After two weeks we called and never got hold of this Rivashin, who is a good story teller. I called JeepSA again(6 september 2019) and a lady called the dealership in Umhlanga Ridge. She came up with a story that the thermo will be delivered on the 25th. I asked what am I supposed to do as I pay for a car that is stuck with them, she said she will get back to me about courtesy car, the same lies they fed my husband and as usual, she never called back. Jeep SA is so useless they do not care anything about their customers. They keep changing their stories as they go by. I even want to sell this rubbish Jeep of theirs as it has never given me any joy but troubles, but I do not have a spare key and a service book. I have had it with JeepSA and from what I read on google, owners of this car either have a battery or overheating problem with, but tell that to their mechanics they pretend as if it's the first they hear about the problem. I have had a raw deal from the start, with Penta Motors. I will go to the lengths of this issue as I cannot pay so much just to receive such a raw deal. JeepSA has not heard the last from me. I have also contacted the bank that financed the car and I am taking their advice in making JeepSA take responsibility for the cars they produce. I just hate the day I bought a Jeep Cherokee, I have been frustrated ever since! I will never ever consider nor advise anyone to get themselves into Jeep troubles!