Review HUMAN AUTO BLOEMFONTEIN - POOR SERVICE DELIVERY AND SELLS VEHCLE THAT ARE NOT IN GOOD CONDITIONS

We bought a Ford ST in September 2018 from Human Auto Bloemfontein and this vehicle was lookikng so beautiful that we never thought that it would end up frustrating us this much.The vehicle went in to Human Auto again in December 2018 for a service after we bought and they claim that they had serviced the vehicle.This vehicle has been having a lot of problems with the electrical components inside the electrical controls on the interior light have alwas been faulty and we kept on taking it back and a few days later it would begin with the very same problem.On monday the 10nth of June 2019 we took my husband this vehicle to Silverton radiotors as he had noticed that this vehicle is loosing a lot of water and its very abnormal that is when we were advised that the vehicle has blown the head gasket.He took it in to Human Auto and he was looking for the salesman by the name of Hannes whom he was told that he is not available and upon presenting the matter to him visa cellphone all he did was respond via sms and said "he is sorry unfortunately the vehicle doesnt have a warranty anymore" i mean if you are a sales person you will have to try and keep your customers happy especially a customer that has driven a vehicle for only 8 months then suddenly it blows the head gasket.I have been communicating with the Fleet manager by the name of Wynand Swanepoel and have made it very clear that that is the only vehicle we have and now it has been standing in their workshop for 2 weeks and nothing has been done on it as yet.HUMAN AUTO BLOEMFONTEIN IS DELIVERING POOR AND PATHETIC SERVICE TO THEIR CUSTOMERS WHO ARE PAYING THEIR VEHICLES WITH THEIR HARD EARNED MONEY.I need assistance for these people to give us a quote as soon as possible and they also need to HELP A LOT ON THEIR ABNORMAL LABOUR CHARGES AND OUTWORK CHARGES.My deepest concern is with their communication it is of very poor quality as i have to be the one calling them everyday and the vehicle is just ignored i dont understand why or it is not good enough to them because it does not have a warranty anymore.what kind of vehicle does one need to buy from Human Auto Bloemfotein in order to be taken into consideration.TWO WEEKS IS A LOG TIME WITHOUT A VEHICLE AND I AM SURE IF THEY WERE IN MY SITUATION THEY WOULD FEEL THE SAME AS WELL.Peter i nned your help in this matter the vehice is with us for only 8 MONTHS AND THE HEAD GASKET IS BLOWN, THAT IS VERY STRANGE, THEY MUST ASSIST IN THIS MATTER.