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I made several attempts to purchase an item with this company phoned 6 times kept getting the same answer send a screenshot the fault is with my bank, my bank is absa private and I tendered a valid mastercard I phoned on Friday and asked to speak to the floor manager I was kept on the line for 17minutes I hung up phoned again later, gave my no and asked for the manager to ph me this never happened all my e mails you have and if you have telephone recording it will back this up. all I got was sorry and they had no solution think they were reading from a parrot card w gemmell