Call centre operator, Admin Clerk, Receptionist

• Logging issues on pivotal
• Receiving calls from clients complaining of problem
• Assisting UDM ladies with Tinkering, Maintenance Bills
• Closing Issues on issue manager
• Assisting Managers
• Weekly lists for supervisors
• Follow up on job cards from supervisors
• follow up with contractors for invoices
• Answering the switch board
• Sending/ receiving courier parcel
• Assist other staff on request
• Making copies

• Opening files for new patient visiting the practice for the first time
• Prepare daily patient statistics
• Capture patient details into the computer using program called Med-e-Mass
• Handle accounts queries and client complains
• Make bookings for the patients visiting the Dietician
• Type feedback to be sent to doctors on patient seen
• Recover debts from patients by phoning and writing letters of reminder
• Answering the telephone
• Billing the patient from medical Aid

• Place orders from My Market and call supplier's to confirm the order
• Capture invoice on My Market and download it to Menutec
• Answering the telephone
• Processing the cash injections cheque
• Handle daily cash from resale and kitchen process
• Ensure that unit banking is carried out on daily basis
• Conduct stock take every Monday
• Maintain the company's standard of hygiene; safety and cleanliness
• Ensure that the maximum security off areas, stores, monies and information under Fedics control
• Complete weekly returns, records and report to the company standard
• Complete the controls and documentation of all sales control and free issues