Multi Homes Aluminium - Kuils river

This company installed an aluminium stacker door at my house on the 20th of December. Soon after they left I noted that the doors was fiited all scew. The door opened on the day but a few days later it scraped on the tiles soon after one of the locks on the folder door stopped working.... soon after the main lock wouldn’t open rendering the door useless to me for a week in Jan before they started again. Soon after they started again in Jan 2020 they came to fix everything but in the process added a few scratches and a dent in the upper sill. I contacted them again and they sent a new fitter. He replaced the damaged sill en sides but then all the doors were hanging skew again! Rather frustrated I called them back again to come fix it..... which they did, but then there was a 20mm gap between the doors and the frame. They removed the door to fix it once and for all. After they removed the door and took it to the factory they decided to move my door to the back of the Q which will leave my braai room open for 3 weeks!. After a heated discussion we decided that the door will not be refitted and they will refund me. I told Fanie (the owner) that is fine he can collect the parts on site after I get my deposit but they are refusing to refund me this way. I am at my whits end with these guys!! Be very carefull doing business with them! I know everyone makes mistakes , it is how you solve it that makes the difference!

We have used Multi Homes Aluminium on several jobs and find their service to be impeccable and really reliable. Not only are their pricing commendable but they are always willing to accommodate any changes we may have. I can highly recommend Multi Homes Aluminium for both domestic and commercial needs.

Many thanks to Multi Homes Aluminium for excellent service and affordable pricing. We have used their services on numerous occasions and found them to be more than willing to go the extra mile and to make sure standards of excellence are met.
We have no reservation in recommending them for any future projects. Always helpful and friendly, this is a company that goes the extra mile to deliver.

Many thanks - keep up the good work.

"Thanks to Multi-Homes Aluminium for a great product and fitting. Highly recommended. -C Walker, Cape Town"