Reviews of Snatcher Online - Honeydew

I paid for my order last thursday currently it seems i am speaking to a robot because no one respond to me about my order its the 4th day today only automatic replies that i get.So i want to cancel this because i cant wait for another week hence communication is very poor.

A very untrustworthy online store, orders take weeks, and get delivered short, their products are not worth the hassle, and even though they still owe me money on the stock short delivered, I would rather lose the money than try and spend the "credit" that is nowhere to be seen on their poorly designed online platform!
Their products are all lower grade trinkets that can be shopped in any bargain store without the hassle, so they will not get another order from me ever again.

I ordered 4 items- only received two. One was said to be not in stock, I asked for a different size coz I knew they weren’t gonna refund me. They wanted proof of my baking details- no ways I was gonna share my banking details with them.

So I opted for refund. Then it was time for receiving the order, the phone case- reason I placed the order was just not in the delivery parcel.

Never buy from these people. They say they don’t pay back to the credit card, I will call my bank and request a chargeback then.

This online company is scamming online. This is fraud. Please be aware of this scam. I have place and paid my order. No reply, no action and when you call the number it gives you a message that they don't take any call due to the nature of the business

Snatcher- What an UNPLEASURABLE experience supporting them. Nearly 2 and a half months since requesting a refund and still I HAVE NOT seen a CENT!! Multiple EMPTY promises, with emails as proof, is all they have to offer. Snatcher should reconsider their write up on their values and refund policies-you are UNACCOUNTABLE and your policies need attention as you neglect to mention the lengthy process and time it takes to refund your customers. Snatcher CLEARLY does not deem their customers as a priority. I STRONGLY RECOMMEND you rethink supporting them.

The product was scratched and damages. Within 10 minutes from receipt of the product, I requested the return of the goods and a refund. They requested photos which I uploaded and emailed and since then my emails are ignored. No answer and no service. Will also report to HelloPeter.

Good luck with trying to return anything with this place. Customer care was horrific! The one box delivered to me came with parts missing and another item just didn't work. Had to wait over a month for them to arrange to have an exchange done and eventually just canceled and kept the broken items. You are asked to print out a 4 page document for the delivery company coming to pick up your returns???? Have never had such a challenging experience trying to return anything!

I bought a camera that said it does full HD but turned out not to be the case. The quality is TERRIBLE. It sucks. The camera also had a scratch on its lens. The box was also damaged. I would not recommend snatcher. Takealot is a much better place to buy online.

i ORDERED A HAMBURGER PATTY MAKER ABOUT ONE MONTH AGO AND PAID r 159.00 AS REQEUSTED BY YOY. NO DELIVERY YET. I DID SEND SEVERAL E-MAILS TO SNATCHER....WHICH ARE BEING IGNORED WITHOUT FAIL!
NEXT AVENUE WILL BE "HALLO PETER"

One month after purchase, i am struggling to get everything i ordered. The traininig band i ordered mulfunctioned, another one delivered was wrong again. Now i cant get what i want coz its alleged i damaged packaging. Now i am told to drive to honeydew to collect the wrong one i returned.