Reviews of Online Car Parts (PTY) Ltd - Randburg

I've send back a turbo that was ordered incorrectly, send it back February 2022. Send it back for refund because I have waited so long for the new turbo. Spoke to Shakeel, Pravesh and Clara. No one comes back to you. Always empty promises "this week" but nothing!! It is about R5000 they suppose to pay back - now... I think they took my money and I am not getting it back. Very poor service and lying consultants

Nkosi gave me excellent customer service, with smiles and jokes even though the store was about to close. I had come to collect a radiator. He lifted it himself to my car outside. Keep up the good work Online car parts

I just wanted to thank the management of Online Car Parts for taking time to locate me for my wallet which l had left on their counter. They managed getting hold of me as l had left my details with them after i had ordered jumper cables from them. Luckily my wallet was left in the hands of good samaritans, found it, and nothing is missing. THANKS AGAIN

I live in KZN and tracked down ignition coils for my Audi A4 B7 which were sold at unbelievable low price of R594 at online car parts store on their website. Theo gave excellent customer service, in that he arranged to have it delivered to my place and surely I received it. Wonderful service, much appreciated.

THE WORST CUSTOMER CARE EVER! If you consider doing business with online car parts Dont! Ordered and paid for part. Went there to collect, got the incorrect part. They then told me they will get the correct part the following week. Made me pay R120 for delivery. Got call 2 days later telling me they will supply me a second hand part for the price of the new one R1495.1 week later they delivered the part. Mechanic fitted the part which dit not work. Mechanic fitted new part. Car sorted. Phoned online car parts who told me to bring back the part and they would refund my money less 20% handling fee Right. 150km round trip! Got there to be ignored, got told by sales person (keegan) that he had sold plenty of the parts and never had a problem. Got told that they would not refund my money at all and they don't care. So to all out there BE WARNED about online car parts.

Ordered the wrong part, took the 20% handling hit and returned the part to them at my own cost. Have been waiting for a refund since the 12th of December 2019. Have opened a case for breach of the Consumer Protection Act. Avoid at all costs! Read the HelloPeter reviews to enlighten yourself.