D'secure

4.0 3 Reviews
Company name
D'secure
Address
CBD AND VISSERSHOK RD. Durbanville. Cape Town, Durbanville, Western Cape, South Africa  View Map
Phone
021 9754880
Mobile phone
0795151971
Working hours
Monday: 8:00 - 16:30  See All
Establishment year 2006
Employees 26-50

Reviews

4.0

3 Reviews
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5.0
Excellent technical staff
Our clients is ou passion. This is a family bussiness for 13yrs. We are located in Durbanville.
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5.0
Fantastic service
What a great company after so many years....we do our best for our clients....we are Durbies for 25yrs.....our passion is our clients
D'SECURE A COMPANY WITH A DIFFERENCE!!
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2.0
Poor after-sale service
The owner of D'Secure came to do a personal security assessment of our property, and recommended pet-friendly outside beams, despite me repeatedly voicing my concern that our dogs could set it off. He was confident that the outside beams and our dogs would be entirely compatible.
Low and behold, from the first time the alarm was set the dogs have been tripping the beams. The technical guy has had to come back numerous times to adjust the beams, with minimal effect.
Despite the system not performing according to the initial promises made, we had to settle our account, whereafter, the service was completely lacking.
And upon telephonic inquiry about how were are going to resolve the issue (of a security system that is generating at least five false alarms every day), I got shouted at by the receptionist/owner's wife to the point where I could not even get a word in and she ended up putting the phone down in my ear (me, the client). She has since also shouted at my husband. I am baffled how a person who works with clients can act so unprofessional and rude. And the alarm system has still not been sorted out since installation at the end of February.
Reply by Karin van wyk, 13 Oct, 2019
No comment on this. Info totally wrong.
Owner/secretary does not make sense. Screaming on staff and we must keep quite because she is a doctor at a hospital.....
Reply by Karin van wyk, 19 Oct, 2019
She is a working for Tygerberg hospital with sick people and she badmouth people all the way.
We are busy with our company lawyer and tygerberg hospital management with such awfull and badmouthing of our company with half the truth
Reply by Karin van wyk, 26 Oct, 2019
For a doctor at a hospital she can badmouth our company.....80 percent of facts incorrect as our phone was on recording....she was screaming just as loud that the client heard her.....our company lawyers is busy with a claim. She is not allowed to badmouth a company on any social media...that is the new law
Reply

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Company Details

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CBD AND VISSERSHOK RD. Durbanville. Cape Town, Durbanville, Western Cape, South Africa
Description
Top Security Systems Installer in Cape Town

Get to know D'secure, a top Security Systems Installer located in Cape Town since 2006. We lead the local industry in customer satisfaction and provide world class service to our customers. Whether we’re working with an individual client or a company, we guarantee you’ll receive only the best quality products and service from us. Let us know what we can do for you today.

Alarm Installations
Technical installations
CCTV
Networking
Risk Management
Computer repairs
Custom computers
Security Products
Self defence products
website design
Working hours
Monday:8:00 - 16:30
Tuesday:8:00 - 16:30
Wednesday:8:00 - 16:30
Thursday:8:00 - 16:30
Friday:8:00 - 16:30
Saturday:Closed
Sunday:Closed
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Last update: January 2020 - View Status

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