Reviews of Cash Crusaders - Head Office - Muizenberg

I bought laptop at Newtown junction, the laptop was just arrived in the shop the day l bought it and was not checked properly they said it's working, when l try to use it was not charging even the battery is dead .The manager is not even understanding very rough. I returned the laptop because of battery problem to exchange l can't pay 3500 for something not working.

I submitted to loan with my desktop. When I take it back it no longer working. It makes funny sound while I left it working. I am currently not sure what to do because I already paid to redeem it. Problem is that they can't do anything since the person who was attending is no longer working there. Now it's as if I gave them a non working item

I bought 2 products from the hatfield cash crusaders on the 26th, namely a micro usb to usb charge cable and a dual usb charger which both did not fully charge my phone since the day of purchase and when i returned to the store the exchanged could not be granted, though i explained what the conundrum was. now i am stuck with useless products, i now have to get new ones from a different store. I will spread the word. And why isn't your email readily available

I bought an item on Friday 17th june at cashcrusaders flamwood walk klerksdorp music emplifer only to find out tht the volt is too small for my Subwover n when I return it without opening it the manager saf I must sell back to shop not to exchange it until I call head office at mazinberg to sort out my exchange ..her attitude was very bad n she sad is not her responsibility to tell me when item return as new as it is it must be sold to them ...I regret to say need to be disciplined atherwise thy will loose customers

I REALLY REGRET GOING TO THE BRANCH IN THE GLEN MALL[CASH CRUSADERS].I DO NOT KNOW WHAT MADE ME GO TO THAT SHOP AS THERE ARE SO MANY BETTER SHOPS TO GO TO. I WILL NEVER ADVISE ANYONE TO GO TO THAT SHOP UNLESS YOU HAVE MUCH AND ENOUGH TIME TO JUST WASTE, YOU DO NOT MIND TO BE UNDERMINED,YOU DO NOT MIND IF STAFF DISRESPECT YOU AND YOU HAVE WHAT IT TAKES TO GET THEIR HEAD OFFICE TO SORT OUT YOUR PROBLEM.I WENT THERE ON WEDNESDAY 25TH AUGUST 2021 TO BUY SOME AMPLFIER. I WAS TOLD THAT I SHOULD COME BACK IF THEIR AMP GIVES ME TROUBLE. THEIR AMP DID NOT HAVE AN FM AND AM AUDIO, IT ALSO STARTED OVERHEATING AS I USED IT THE FOLLOWING DAY.I CALLED THEM TO MAKE THEM AWARE OF ALL THESE. THEY SAID I SHOULD BRING IT BACK. ONCE THERE I WAS TOLD THAT IT IS BECAUSE THERE WAS NO REMOTE CONTROLLER FOR THE AMP.I DEMANDED MY REFUND FOR WHICH I HAD TO PHONE THEIR HEAD OFFICE TO GET.BUT STILL I HAD TO MAKE A SECOND CALL TO THEIR HEAD OFFICE TO ASK THEM IF THEY CAN INTERVENE AS THEY STARTED WASTING MY TIME. I SPENT ABOUT AN HOUR WAITING FOR THEM TELLING ME THAT THEY ARE TESTING IT.I WAS ANGRY,FRUSTRATED AND DISAPPOINTED.AND ALL THIS WAS CAUSED BY TWO STAFF CALLED parsley and zanele WHO STARTED SHIFTING THE BLAME TO SOMEBODY ESLE.SO A LADY BY THE NAME OF KHENSANI HELPED ME A GREAT DEAL. KHENSANI WORKS AT THE HEAD OFFICE FOR CASH CRUSADERS

M very disappointed,I bought a laptop 10 days ago.now it's not working without being on a charger.I tried to take it back to the store in Bloemfontein where I bought it but they refuse to help me they tell me there's nothing they can do since the laptop was second hand product.my money just went to waste like that

I bought a Kettle in March 2021, I took it back because it won't go on. I was told that they will send it for repairs. I'm still waiting for the kettle that I took in 20 August 2021. According to me a kettle is an essential product that is use everyday more then ones. I then had to borrow money just to buy me a new kettle. There was nothing in return for me by Cash Crusaders Worcester. I will nether buy a kettle at that shop anymore.

I REALLY REGRET GOING TO THE BRANCH IN THE GLEN MALL[CASH CRUSADERS].I DO NOT KNOW WHAT MADE ME GO TO THAT SHOP AS THERE ARE SO MANY BETTER SHOPS TO GO TO. I WILL NEVER ADVISE ANYONE TO GO TO THAT SHOP UNLESS YOU HAVE MUCH AND ENOUGH TIME TO JUST WASTE, YOU DO NOT MIND TO BE UNDERMINED,YOU DO NOT MIND IF STAFF DISRESPECT YOU AND YOU HAVE WHAT IT TAKES TO GET THEIR HEAD OFFICE TO SORT OUT YOUR PROBLEM.I WENT THERE ON WEDNESDAY 25TH AUGUST 2021 TO BUY SOME AMPLFIER. I WAS TOLD THAT I SHOULD COME BACK IF THEIR AMP GIVES ME TROUBLE. THEIR AMP DID NOT HAVE AN FM AND AM AUDIO, IT ALSO STARTED OVERHEATING AS I USED IT THE FOLLOWING DAY.I CALLED THEM TO MAKE THEM AWARE OF ALL THESE. THEY SAID I SHOULD BRING IT BACK. ONCE THERE I WAS TOLD THAT IT IS BECAUSE THERE WAS NO REMOTE CONTROLLER FOR THE AMP.I DEMANDED MY REFUND FOR WHICH I HAD TO PHONE THEIR HEAD OFFICE TO GET.BUT STILL I HAD TO MAKE A SECOND CALL TO THEIR HEAD OFFICE TO ASK THEM IF THEY CAN INTERVENE AS THEY STARTED WASTING MY TIME. I SPENT ABOUT AN HOUR WAITING FOR THEM TELLING ME THAT THEY ARE TESTING IT.I WAS ANGRY,FRUSTRATED AND DISAPPOINTED.AND ALL THIS WAS CAUSED BY TWO STAFF CALLED parsley and zanele WHO STARTED SHIFTING THE BLAME TO SOMEBODY ESLE.SO A LADY BY THE NAME OF KHENSANI HELPED ME A GREAT DEAL. KHENSANI WORKS AT THE HEAD OFFICE FOR CASH CRUSADERS

Hi.

Getting worried. Although Cash Crusaders is not known for great customer service one expect common sense to prevail. I've got a phone I need to pick up from the Field Street Branch next week but no activity since the looting, and I mean NO ACTIVITY! The store doors are still bend out of shape, open to the public and with the fire damage clearly visible. Nobody in their wisdom have thought to put up a notice informing the public about the "pending" status of the store.

I simply need to know: 1) Is the phone I left there still there or has it been "looted"? 2) If so where do I make arrangements to pay for it and collect it.

Come on Cash Crusaders - it cannot really be so difficult to have "some" thought about handling the "inconvenience"?

JP

I have been to that store a couple of times and the staff just sits and talk. This is the worst service I have ever seen. I thought you guys train your staff. If you don't believe me send a client and prove me wrong. The last time I wanted to buy a product I stood next to the product they didn't even bother to ask they just carried on with their conversations. I work in a customer focused environment and I'm not impressed with your staff. You guys are loosing business if you don't do something about your staff attitude.