Cash Crusaders:Support Office Lanseria

1.0 2 Reviews
Company name
Cash Crusaders:Support Office Lanseria
Phone
011 2440600

Reviews

1.0

2 Reviews
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1.0
Lying to customer
On the 10th of august a customers walk in and wanted to pay interest on a phone and xbox that she loaned money on . They lied to the customer, they being Jasonn van Rensburg and Andrew, and they told her that the phoned was on the retail floor that morning and it was already sold . But it only was 30 past 9 the morning and the customer wanted proof, without the manager that didn't tell me that they lied to the customer I went to the buy shop and checked for her. And it turned out they have been lying to her. And this morning I got told that it was my fault that I didn't lied to the customer with them and it's now my problem that headoffice was giving them problems. I stood my ground and told them that it's not my fault they lied to the customer and did not tell her that her phone was still available to her to buy back. I would like to have the problem solved and be looked into. Because this place is not a healthy inviroment to work in and the poeple that manage there does not look at how they speak and treat people. Please do come back to me with more information in how Cash Crusaders should treat customers and colleuges.
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1.0
Loan on items
I must say that Crashcrusaders at President Krugersdorp is delivering very poor service. After I phoned the store and told Liezel that the person have an item at the store but his money is only going into his bank account next week and he needs and extension on the loan to be paid next week, Liezel told me that they cannot do it over the phone and the person must go to the store to make arrangements. The person went to the store and then he was told that they dont give extensions. He phoned me and then I phoned Liezel again. She changed her version completely and then I spoke to Jeanette. Her service were enven worse than Liezel's. I lost my cool and told her in Afrikaans that Liezel did not do het job and I will report her to Headoffice and she invited me to do so. I want to warn poeple not to go to Cashcrusaders because of their attitude towards customers and they dont give a thing about anyone. Stay away from Cashcrusaders Krugersdorp in the President Square area.
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Questions & Answers

Lulamile Mohapi
Good day, Hope this finds you well. I have a buy back contract with Cash Crusaders Carlton Centre and I have ebb struggling to get hold of anyone from the store telephonically. I need to make a payment for my Samsung Phone that I pawned last month, of which the date is today. I went there this morning and the mall was closed because there was no electricity. My concern is this I cannot even make an online payment for my device and I really need it. Please help me someone. Regards
5 Sep, 2017
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Cash Crusaders is a unique retail concept trading in quality new and second hand goods such as Cell Phones, Cameras, Computers & Laptops, Consumer Electronics, Jewellery & Watches, Musical Instruments and Sporting Equipment.
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