Exact:Head Office

1.3 6 Reviews
Company name
Exact:Head Office
Address
Electron Av, Isando, South Africa
Phone
011 9228000

Reviews

1.3

6 Reviews
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1.0
Giyani exact shop
I bought a sumsung Acore2 at giyani exact on 31 of may this year,the phone just switched off and never charged again on the 6 of august I took it back to the shop ,they promised me to be fixed in 7to14 day,no one bother to call me after 18 days I went there to check,they said is not back yet,I go back and no one bother to call I went there the following week ,they starts to make a call while im there ,my phone was at MTN repair center they said they dont have the material to fix my phone ,I went back n no one bother to call me go update,the following week I went there they make a call to mtn repair centre dey said my phone was no longer with them ,they took it to the factory cos dey didnt find any fault,they called to the factory n dey say they gona fix it soon ,I come home no one bother to upbate me I went ther last week they called the factory n dey said the phone s been fixed n I'll receive it the following day I didnt get it ,I was there yerstaday still my phone is not back ,I'm tired of wasting money to go there for nothing is about 38killomitres,and the managment of that shop is verry poor they can't stand for clients .I'm not happy at all I'm very sad I don't have phone to use but my money is wit u .
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1.0
Lost slip
Hi I bought dress on Friday at secunda with debit card and I lost the slip when I took it back they say they can't do anything without the slip I suggested what if I go and pull out bank statement they say its not gonna work so I left the dress there at checkers I once lost the slip they took my card and checkbthat transaction and it was about a year I bought that thing on other shops you pull out the bank statement but at Exact it happened 4 days ago they can't help you
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1.0
Attitude
Good day ...
I visited the exact in Jubilee Mall Hammanskraal and the lady who assisted has so much attitude i don't think I'll ever visit that store again..I stay in Brits and was not happy with the treatment..She did not greet,,never asked if I have rewards cards or nothing..She needs to be put at the back not to assist customers...


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2.0
Daylight Robbery
I recently bought a Samsung smartphone for R5000 at Exact Mthatha Sutherland this year around April
, the phone malfunctioned due to software issues I then took it back to the store, failing to get assistance from them I took it to exact circus triangle, they treated me wore than the guys at Sutherland, m really not happy about this...this is day light robbery
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1.0
I went to fochville Exact I was knocking on the door for them as it was already pass 9clock and the doors was still closed. Everyone was busy at the till chating. Some even stood there with they bags as if they going home. That was the last time I will ever visit Fochville Exact.
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2.0
I went to the Exact store in Railpark Mall Gaborone today looking for a white blouse. I saw one that I absolutely loved. I decided to try it on but was stopped on my way to the fitting room by a sales lady who told me that fitting is not allowed for white clothing items. Since the blouse is only available in white I asked her for a solution as I needed to be sure of the fit before buying. She said there was nothing that could be done as that was the policy. Sadly I put back the blouse. Another lady also wanted try some white item also left without buying after being told she count try. I left without buying a blouse that I need and that I absolutely loved.
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Questions & Answers

7
Questions
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Andile
Hellow officer, im busy checking for exact agencies, I had an account that has arreas on exact stores, was unable to pay it. I need help please. I was last called on 2016 for arrangements with payments, now im working and would like to continue with payments till settled. Please help me
1 Jan, 2018
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Alicia somerville
I was extremely annoyed today when visiting your store in the Mall @ Reds today. Had to wait while the cashier had to look for change. I was not the only one that had to wait. Why no change at peak shopping hours. Then someone had to be sent to the bank to get change. Last time that I will visit your store. Where is the management? Nowhere to be seen.
19 Dec, 2017
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eunice mahlangu
Good morning my name is eunice sphiwe mahlangu id 9110141214088 end off october i tried to unblock my card that was missing.it was said that the address which i use everyday it was wrong,they asked me to bring proof of resident and id to any exact strore on the 03 of december.even now i'm waiting for the message so that i can receive another card but nothing seem to happen.should i close the account because i'm not getting any help here?
8 Dec, 2017
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Exact:Head Office is located in Isando, South Africa. Company is working in Clothing and Accessories, Clothes Shops business activities. Visit our company website for more information about us : http://www.tfg.co.za
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