Ocean Basket Head Office

1.6 13 Reviews
Restaurant name
Ocean Basket Head Office
Address
2 Ascot Park, Richards Dve, Halfway House, Midrand, Gauteng, South Africa
Phone
+27 11 655 1300
Fax
+27 11 312 060

Reviews

1.6

13 Reviews
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5.0
Best thing I ever had
Tonight me and my friend went out to dine at O. B USHAKA MARINE DURBAN. We waited at the entrance for reasonable few seconds as we were welcomed by a very welcoming Colgate smile from a male waiter whose name I didn't get. He kindly and energetically took us to our table.Even though the restaurant was fully packed We were quickly attended by our waiter for the evening Dolly. As we waited for the food the manager(Solly) came to check on us if we had been attended to and he was totally helpful. We enjoyed the service from these 2 until our leaving. They both are energetic, vibrant n professionally friendly with totality of service.

Thank you O. B USHAKA.. We shall call again. CHEERS
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1.0
Putrid service from GILLIAN - N1 City Ocean Basket
She is extremely RUDE with NO people or listening skills.... the platter I received was off... after notifying her .... she was very rude (not apologizing at all).... She basically had the attitude as if to say.... (you can go and fly a kite)... WOW im definitely taking this to social media ... on ALL platforms...

GILLIAN the manager/owner of N1 City Ocean Basket should be Client/customer facing EVER!!! or even near food for that matter...

Shocking service!!!!
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1.0
TOTAL WASTE OF MONEY
We are very sorry that we spent our hard earned money at Ocean Basket, George, Western Cape last night...(for our family treat) The food was shocking... The prawns and kingklip like rubber... the sushi tasted "fishy" the waiter accidently spilt my drink on me and NEVER offered me another one. Only once my husband asked where is my new drink, did he say "oh" but I then said just leave it, (still charged) While the Manageress (Asanda) was very polite and did send me new prawns, they came back just the same.... we got a 50% discount on the platter for 2, we probably ate 10% of it.... very very disappointed and will never eat there again!!!!
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1.0
Irene village mall
Most disgusting food ever. From starters to main. Had to send food back three times. Kiddies meal fish nuggets undercooked. Send it back. Came back the same way. Been eating at Ocean baskets all over Pretoria. Irene village mall the worst. Serves sub-standard meals. Two tables in our surroundings also send food back
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5.0
service
My wife and I went to Ocean Basket, Queens corner, Pretoria, yesterday.
The servise was absolutely outstanding.
The quality of the food even better.

Thank you for immaculate service!!!!!!!!!
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1.0
Please close the OB in Hartswater. We drive all the way from Hertzogville to Hartswater to eat at the OB. We wait a long time for the suschi that we ordered. We order a soup and two platters for two. And we ordered drinks. After a hour they bring the soup without a spoon. We asked twice for a spoon but didnt get one. They bring one platter and then ask if we ordered two.....the lady write the order down but now she ask if we ordered two. It is a joke!!!!!We arrived at half past twelve and at three o clock we still didnt get our drinks or platter. PLEASE close that OB because it is giving you a bad name. Thank you
Reply
1.0
My family and went for lunch at the Mossel Bay Ocean Basket ( now moved to new premises). Terrible - stale white bread, calamari oily and cooked in old oil and chips, frozen, dry. Disgusting
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1.0
As residents of Blue Hills, we chose to celebrate our 36th Wedding anniversary at the Blue Hills branch to avoid travelling. We arrived, in evening dress, at 8.45pm to find only one table, outside, was occupied by a couple. We were told by a young woman at the door that it was 'Takeaways only'. Having frequented Ocean Baskets over a number of years we know the kitchen closing time to be 9pm. Despite protestations that there was still 15 minutes before closing time she continued to refuse service. When I asked to speak to Management she reluctantly strolled towards the rear of the restaurant, at which point we decided to leave and get to San Ridge before they closed. The atmosphere at Blue Hills Ocean Basket is not warm and welcoming and we will not return there again. Please see separate review for San Ridge.
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1.0
My cravings yesterday led me to clear water mall ocean basket to enjoy my dinner but to found out that it was the worst nightmare dinner ever. We ordered a platter for 2 to enjoy everything however, food was not fresh at all, chips were hard, sauce was very oily, some mussels were empty inside and cracked, calamari heads were very hard to chew, waitress was not organised we had to ask her for everything including salt and serving spoon. We only ate half of the platter.
To me I feel like I was undermined I'm not happy at all I don't think I will ever go back to that ocean basket
where can one find the best service and fresh ocean food around Jhb OB
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1.0
Worst evening out ever! Came to Monte Casino for dinner with friends and had the worst service. We were served by a trainee without being told or asked if it was okay. We had to repeat the instructions on everything 3 times and he still got it wrong.
We eventually wrote our own orders down for him.
Once we finished our meal, we were told that the credit card machines are out of order.
When we complained to the manager on duty, she didn't even apologize for the terrible service.

I definitely will never eat there again
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See All 13 Reviews

Questions & Answers

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Questions
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Tony
Why ocean basket Westwood mall in Durban not paying it's workers for their September salaries up to now.
9 Oct, 2017
No answers yet...

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Joy Kriel
How many branches are there in SA? I am doing a Services Management assignment for UJ. What is your services blueprint?
24 Sep, 2016
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Jumarie
Should a waiter at Ocean Basket pay breakage money each shift that he/she works? Should an Ocean Basket be opened at 10 o'clock am rather than 11 o'clock?
20 Jan, 2016
No answers yet...

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Restaurant Details

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Description
The first Ocean Basket seafood restaurant opened its doors in 1995 in Menlyn Park, Pretoria. Fats Lazarides had seen the opportunity to create a restaurant that served delicious seafood at affordable prices. In those days, seafood restaurants were reserved for the upper crust, and a portion of prawns was a real extravagance. Fortunately, Fats had always been one to swim against the current.

His first Ocean Basket was a measly 60 square meters, with just 6 tables. The menu offered only a handful of dishes, including fish and chips, prawns, hake, calamari and Kingklip. The seafood restaurant included a fresh fish deli. The landlord imposed restrictions on what could be sold; only one wine and a limited choice of soft drinks was served. In true Ocean Basket spirit, Fats invited customers to bring their own drinks and even their own salads.

Fats was born to serve. He knew every customer by name and would regularly test meals to ensure that they were up to Ocean Basket standards. Soon, Pretoria had fallen in love with this loud, crazy, Mediterranean deli and seafood restaurant.

Ocean Basket has always had a family inspiration behind it. Fats’ mom, Liza Lazarides, added a touch of her own special magic to the seafood restaurant. Her ethos of serving every single customer with love and passion is still reiterated in all the crew training. Today, Mama Liza continues to bake Baklava and Kataifi desserts and whips up our delicious dips too.

Today, there are over 201 of our seafood restaurants in 16 countries around the globe. From Dubai to Durban, Nelspruit to Nigeria, you’ll find people who share a love for our delicious seafood, our famous fish and chips, our irresistible creamy lemon sauce, our generosity, our commitment to everyday value for money and our love of sharing.
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Last update: December 2018 - View Status

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