Reviews of Vodacom Shop- Value Mart Mall

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2 Reviews
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Excelllent customer service
To: The store manager
Vodacom value centre

I'd like to compliment one of your employees, Kea, for the excellent service she provided me the last few weeks.
I could sense that she has a passion for helping her customers. Her responsiveness, continuous feedback and the way she conducts service is commendable.
As a pensioner, I can tell you that the prospect of having to spend thousands of rands, according to the estimate I'd received, was a dim one
I sincerely appreciate and am extremely grateful for the work, time and effort Kea put into making sure my problem was dealt with so smoothly. Her charismatic character and friendly disposition towards her clients instantly makes her approachable. This allows a client to discuss their needs and seek advice freely.
Kea does not hesitate to go the extra mile for her clients, serving them with dedication and care. I believe this is very important in providing first-class service which I have experienced from your store. She is a fine asset to Vodacom and I believe that her performance will continue to impress clients.
Thumbs up to the great services rendered!
They don't answer the phone at all. Me and my mother have been trying for more than a week. Can you please employ someone to answer the phones at your comoany?!