REALTIME - Cape Town

TRAINING We train and support our clients on an ongoing basis enabling them to take full advantage of their chosen business solution. No matter what their choice, we will hone expertise to help improve productivity in the shortest time frame possible. SUPPORT Readily available technical support is available through our Helpdesk, to answer queries and/or problems to ensure the smooth running of the business and increased efficiency.ONLINE/ASPTailoring of existing programmes and/or the writing of new ones, serving as an efficient pathway to the client's own installation. We provide programming services to broaden the application solution and online bureau services for clients not wishing to purchase and maintain their own system. An ASP is a software service provider who offers 'pay per  

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use access' to Software Applications, services and infrastructure using the Internet, ISDN or leased lines as the delivery mechanism. The key to the ASP model is that the applications are installed, managed and updated remotely (on our machines at our offices) thus enabling the client to focus on their core business and insulating them from hardware, network, software, database and staffing issues.The ASP model allows even the smallest companies to rent best of breed software solutions (which are typically expensive to own) and technical resource at an affordable monthly rate. The client effectively shifts the responsibility of managing, enhancing, maintaining all their computer infrastructure to the ASP, thus saving money and deployment time.