Review of OK FURNITURE RAINBOW FINANCE - COLLECTIONS OFFICE

Hi, i purchased a washing machine at OK Furnishers, Paarl in Sept.2016. Up until this day i have not received ONE monthly statement after many requests that it be emailed but nothing and because i cannot make my payments on time because i have no statement i was referred to Rainbow finance. I informed them that i dont' know by when my account must be paid as i do not get statements/invoices as per my several requests. I was told today (11/08/2017) that i must pay by tomorrow. i said ok i'll pay via EFT. they told me i cannot i have to go to the branch or a Standard bank, within 2 days, which is impossible for me to do due to my work circumstances. So i cannot pay via EFT either??? I dont have the time to stand in q's or go to the branch that is why i have INTERNET / CELLPHONE BANKING!!

I will settle the account in full next week and NEVER purchase from them again.

regards,
A Sheldon