Review of PLANET FITNESS - HEAD OFFICE, Contact Number, Call Centre


1.0
I joined Planet Fitness in Oct last year in Glenvista, from the beginning the sales consultant told me incorrect information about how much my monthly subscription would be etc. Then one month debit order would go off and then the next month not. When I called they said I had insufficient funds, yet when I sent them a bank statement to show this was not the case they still said I had to pay the penalty amount of R220. This happens every month. Have tried calling / emailing call centre and branch and I get these email responses that seem to be automated as they do not answer my problem. I have tried cancelling and again have had no response from anyone at the club or Head office. This is the WORST service I have ever received and the staff at Glenvista are not interested and very rude. DO NOT SIGN UP!
PUBLIC USER
That sounds so terrible. You need to take it to social media. I am giving them till the end of this month to come back to me because I was treated like a nobody whereas I was a client. I felt so robbed.

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