Greatly disappointed. After having stressed the need for a PA System on the bus and paying an additional amount for this, my group got a coach with a PA system that was not working. THIS SPOILED OUR PILGRIMAGE
I demand repayment of the additional amount for the PA system as it was not working and the driver confirmed that it was not working.
I spoke to Laura as soon as I discovered this malfunction.
Reviews of Rainbow Coaches - Johannesburg
Here you will find reviews about Rainbow Coaches. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
1.0
Rainbow Coaches85 Conrad Drive, Blairgowrie+27 (11) 789 7322https://www.yellosa.co.za/img/site/default-business2.jpg
1
Tshitanini - Trip 29 September to 01 October
LISTING OWNER
No, Precious. That is not the full story. You did not pay an additional amount for a PA system. You paid the additional amount for a larger coach. We had you booked on a 60 seater coach with a/con and PA system. Your group increased in size and at first we could only offer you a 78 seater without a/con or PA system. Your statement to me was it was more important to accommodate the extra passengers. We, at the last minute were able to provide a 69 seater with a/con. The driver did not advise anyone that the PA/ microphone had stopped working during a trip that morning and you only discovered and reported this to us when your group was well on its way to Thohoyandou - hours out of Johannesburg - and I told you if we stopped the coach at that point there would be at least 4 hours delay to switch coaches. The coach was of good quality and did the complete services. My apologies for the disappointment due to the microphone not working.
5.0
Rainbow Coaches85 Conrad Drive, Blairgowrie+27 (11) 789 7322https://www.yellosa.co.za/img/site/default-business2.jpg
1
This is a brilliant company who provide quality transport solutions.
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