NFS Technology Group - Kempton park

NFS Technology Group (developers of the Rendezvous room, resource and flexible workspace suite of scheduling solutions) is an international company that provides hospitality software, hardware and a full range of services to a global client base of more than 1,000 organizations around the world. Established in 1993 we have offices in the UK, Ireland, USA and South Africa. We also have business partners in the Middle East and Far East.

NFS Technology Group maintains a strong presence in corporate, commercial venue, conference centre, arena and other market sectors, and provides industry-leading, manned 24/7 support to all its clients.

Our main solution areas cover:
Hotel and property management, Sales and catering, Point of sale and stock control, Web-based booking systems and  

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Event management systems

Our solutions are used by many leading companies including:
Independent hotels and International hotel groups, Local and International conference venues, International catering companies, Restaurants, Bars, Nightclubs, Leisure resorts, Golf and Private member clubs, Major international corporations, Law firms, Financial bodies and Education sectors.

NFS have a simple company philosophy:
Our company philosophy is focused on the provision of outstanding customer service and is based around the following key principles...

- Solve as many problems as possible when calls are placed
- Allocate priority to customer problems which are having a direct impact on the client's business, eg, system-down scenario
- Be able to connect to the client system by prior arrangement to ensure NFS can deal with issues promptly
- Log outstanding matters for escalation to more senior
- Helpdesk staff and ensure that reminders are automated using the Helpdesk system
- Treat all clients who call for support with courtesy and ensure good communication on all outstanding issues
- Conclude service level agreements with major clients to cover their unique operating requirements, e.g. a late-night event

We design our product suite to promote integration and constantly develop ways to assist you with the task of creating a more integrated total solution.

The NFS product suite gives you a dual benefit: you gain an outstanding range of software whilst our consultancy experience enables you to 'connect' key aspects of your business in the most effective way. This frees up staff time to enhance your customer service and lowers operating costs.

The bottom line?
A better long-term return on investment.

As a Microsoft Certified Solutions Provider, NFS Technology Group is able to offer clients training and assistance on a range of Microsoft solutions.

To ensure our client's benefit from industry-standard technologies, NFS Technology Group has partnered with many leading technology providers, including Microsoft, IBM, Toshiba and Radiant Systems.

PRODUCTS...

Rendezvous Events
Designed with commercial and unique venues in mind, Rendezvous Events is fully integrated event scheduling software for conference management, meeting management, catering and resources. Our advanced booking software offers comprehensive room and resource scheduling capabilities as well as extensive task management, client management & CRM, and billing - meaning venues are able to manage even the most demanding event with seamless efficiency.

Rendezvous Workspace
Designed for the corporate sector, Rendezvous Workspace is a browser-based facility scheduling software solution built using the latest Microsoft .Net technology. It can be deployed with equal effectiveness in single sites and in organizations spanning multiple locations and time zones. Our easy-to-use, fully integrated scheduling software enables the booking of Meeting Rooms, Hoteling & Hot Desking, Car Parks, Catering, Video Conference & Telepresence and AV - from potentially anywhere in the world.

Rendezvous SaaS (Software as a Service)
Rendezvous is also offered as a hosted service which comprises fully integrated, reliable Rendezvous functionality delivered from a highly secure, hosted platform over the Internet. It is offered as a periodic, subscription-based service which means we can offer the complete functionality of the Rendezvous suite – including Rendezvous Events and Rendezvous Workspace – in a secure, hosted environment. Rendezvous SaaS offers easier, faster and more affordable technology and is ideally suited to small and medium organisations.