Reviews of ALTECH AUTOPAGE CELLULAR - HEAD OFFICE - Midrand

I have waited over a week now for a OBF(out of box failure-new phone) phone, firstly they cannot even get it right to access my phone after me sending it to them a few times how to access my phone, Hendrik at Autopage Centurion has a real no care attitude, I keep going back they never come back to me, Nobody at Head office could help me on Friday as ALL supervisors/managers were in meetings when I called, yesterday i went back to centurion mall branch spoke to Willy then when i went back 15 min later his phone was off and he was on lunch with no report back on my phone, i left him a e mail to call me after lunch i eventually phoned him after 3pm, he said he will call me back now with progress on my phone I AM still waiting for the call....Everyone out there be very careful who you sign contracts with as this service is pathetic even cancelling this contract is a MAJOR issue as I am even trying to do that now.

Dear Olivia
(Gezina Branch) 012 335 8790
Thank you for your excellent service today, 27 August 2015.
Helping me to unblock the soft lock on my director's son's phone,
within 10 minutes, we really appreciate your help.
Ina de Villiers

I just received my July billing today. I was shocked to find out that on this particular number I was billed R 922.52.
THIS SIM CARD HAS NOT BEEN IN USE FOR THE ENTIRE MONTH OF JUNE SO i DONT UNDERSTAND WHY I`M GETTING BILLED FOR DATA I DID NOT USE. I called in today but to no avail. I was given a reference
number and said my complaint will be escalated and I will not get billed for data I did not use . Eugen from the call centre was not much help to me ..I was given the ref. no . ********...By the end of this month I will get billed in total R1,436.17 I AM DISGUSTED....You guys do not listen to the customer . I have a valid complaint...I am not going to pay for data I did not use. You guys abuse our trust.

....DISGUSTED AT INCORRECT BILLING